Need emergency medical help where you are? Our ambulance and EMT team can be dispatched immediately. Call (242) 302-4747
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Doctors Hospital

Virtual Care

Care at Your Fingertips

About Our Care

Connect with a Licensed Physician from Home for Fast, Convenient Care

Doctors Hospital offers secure virtual visits with licenced physicians for quick assessments, prescription support, and timely medical guidance from home.
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Virtual Care Overview

Quality Care from Anywhere

Virtual Care at Doctors Hospital gives you quick access to trusted medical advice without travelling to a clinic. Our secure video visits allow you to speak with a licenced physician who can assess symptoms, provide treatment guidance, and support follow-up needs. 

Virtual visits are free of charge for patients located anywhere in the Bahamas for a limited time.

When Should You Use Virtual Care? 

You can use Virtual Care for many common health needs that do not require an in-person exam. 

  • Minor illnesses such as cold and flu  
  • Allergies and sinus issues 
  • Upset stomach, nausea, and diarrhoea 
  • Skin concerns or rashes 
  • Medication refills 
  • Questions that need timely medical input 
  • Respiratory symptoms 
  • Sinus congestion 
  • Gastrointestinal upset 
  • Skin irritation 
  • Mild infections 
  • General health concerns 
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overview

How It Works

A Simple & Secure Virtual Visit

For the best experience, we recommend using a laptop or desktop computer with a camera and microphone for your Virtual Urgent Care visit. With just a few simple steps, you can schedule your visit, meet virtually with a licenced physician, and receive the care you need.  
Book Online – Schedule your appointment by clicking Book Appointment and choosing a time that works best for you. Book Appointment
Connect Virtually – Meet with a licenced physician through a secure and private video visit from the comfort of your home, office, or wherever you are.
Get Treatment – Receive personalised medical advice, prescriptions, or referrals as needed, with clear guidance on next steps and follow up.

Important Information

Know When to Seek Emergency Care

IMPORTANT: If you have chest pain, trouble breathing, severe bleeding, stroke symptoms, or another emergency, call 919 or 911 (Ambulance Services) or go to the nearest Emergency Department.
Doctors Hospital

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LAMP Medical Benefits Programme Disclaimer

The information provided on this website regarding the LAMP (Loyalty Advantage Membership Programme) is intended for general informational purposes only and should not be construed as medical, legal, or financial advice. LAMP is a privately managed medical benefits programme operated by Doctors Hospital, offering membership-based healthcare solutions designed to provide affordable access to various medical services.

Changes & Updates
Please be advised that details regarding LAMP membership, including but not limited to pricing, benefits, covered services, terms of use, and participating providers, are subject to change at any time without prior notice. We recommend contacting our customer service team or visiting this website regularly to stay informed of the latest updates.

Healthcare Services Disclaimer
Membership in the LAMP programme does not guarantee access to specific medical providers, services, or facilities. All services are subject to provider availability and adherence to Doctors Hospital’s policies and procedures. Participation in LAMP does not replace traditional health insurance and may have limitations in terms of coverage scope, network providers, and the types of services available.

Third-Party Providers
LAMP may facilitate services through third-party clinics, pharmacies, laboratories, and other healthcare providers. While we endeavor to partner with reputable providers, Doctors Hospital and LAMP are not responsible for the actions, omissions, or services rendered by any third-party providers. Members are encouraged to verify coverage and associated costs directly with the provider before receiving services.

Liability Disclaimer
Doctors Hospital (Bahamas) Limited nor its parent nor any of its subsidiaries, nor any of its officers, directors, employees, servants, agents, affiliates nor any of the Companies within the Doctors Hospital Group of Companies will not be held liable for any damages, losses, or claims arising from the use of this website, participation in the LAMP programme, or receipt of medical services under the programme. By enrolling in LAMP and utilising this website, you acknowledge that medical care involves inherent risks and that Doctors Hospital cannot guarantee specific outcomes.

Privacy & the Data Protection Act
Doctors Hospital and the LAMP programme are committed to protecting your personal and medical information in accordance with the Data Protection Act  and other applicable privacy laws of The Commonwealth of The Bahamas. While we implement measures to safeguard your data, the transmission of information over the internet is not entirely secure, and you assume the risk of any breaches or unauthorized access when submitting information online.

By accessing this website or enrolling in the LAMP programme, you acknowledge that you have read, understood, and agree to this disclaimer. For the most accurate and up-to-date information regarding your membership or healthcare options, please contact Doctors Hospital directly.

For further inquiries, please call us at +1 (242) 822–1009 (or WhatsApp Us) or email us at lamp@doctorshosp.com.